Privacy Policy
Effective Date: March 1, 2026
Welcome to 30Bet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Data Controller
30Bet Casino is operated by 30Bet Ltd, a company registered in the United Kingdom.
Contact details:
- Email: [email protected]
- Phone: +44 20 7946 0123
- Address: 15 King’s Road, London, SW3 4TX, United Kingdom
2. Information We Collect
We collect and process the following categories of personal data:
- Identity Data: name, date of birth, gender.
- Contact Data: email address, postal address, phone number.
- Account Data: username, password, account preferences.
- Financial Data: payment details, transaction history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Information
We collect personal data directly from you when you register an account, make deposits or withdrawals, participate in promotions, or contact customer support. We also collect data automatically through cookies and similar technologies when you use our website.
4. Use of Your Information
We use your personal data for the following purposes:
- To provide, operate, and maintain our services;
- To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification;
- To process your transactions and manage your account;
- To communicate with you, including sending updates, promotional offers, and customer support;
- To improve our website, products, and services;
- To detect and prevent fraud and other illegal activities;
- To comply with legal obligations and enforce our terms and conditions.
5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract: to provide our services and fulfill our contractual obligations;
- Legal obligation: to comply with laws and regulations;
- Legitimate interests: to improve our services, prevent fraud, and ensure security;
- Consent: where you have given us explicit consent for marketing communications.
6. Sharing Your Information
We may share your personal data with:
- Service providers and partners who assist us in operating our business, such as payment processors, identity verification providers, and marketing agencies;
- Regulatory authorities, law enforcement, or other government bodies as required by law or to protect our legal rights;
- Other third parties with your consent or as otherwise disclosed at the time of collection.
7. International Transfers
Your personal data may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data, including the use of standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access your data;
- The right to rectify inaccurate or incomplete data;
- The right to erase your data (the “right to be forgotten”) in certain circumstances;
- The right to restrict or object to processing;
- The right to data portability;
- The right to withdraw consent at any time;
- The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.
To exercise any of these rights, please contact us at [email protected].
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised advertising. For detailed information, please see our Cookie Policy.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 20 7946 0123
- Address: 15 King’s Road, London, SW3 4TX, United Kingdom